競争が激しい世界に、私たちは多くの問題に直面します。専業領域での仕事スキルをどのようにあげますか？どのように自分自身を改善して群集から目立ちますか？実に、意義のある証明書はとても重要です。これはあなたの能力をはっきりと証明します。我々のSalesforce Arch-302試験予備資料は成功への準備にベストの仲間です。今、Arch-302試験問題集の特徴をご覧になってください。

アフターサービス

私たちはいつまでも顧客のニーズを満たす責任を引き受けます。そして、あなたのために市場でも最も有効なArch-302試験準備を提供して、最大限に努力しています。さらに、弊社のアフターサービスにつきまして、同業者に比べて置き換えられないものです。弊社のArch-302試験問題に関連するものを困るなら、助けを求めるときに、カスタマーサポートに問い合わせください。弊社のArch-302オンラインテスト資料を使用して試験に気楽に合格するのはお客様には喜びのことであり、私たちが期待していることです。弊社のスタッフーはあなたは助けを求める時にいつまでも対応しています。それで、あなたはSalesforce Arch-302試験予備資料を持ちながら、行き届いたサービスを楽しみます。

優れる学習体験

弊社はユーザーの体験を重要なことにするし、10年前より我々のArch-302試験準備問題の品質を向上させ、顧客がそれに満足し、今日それを実現できると考えています。専門家の勤勉な努力と顧客のフィッドバックなので、私たちは高品質のArch-302試験問題を開発しました。だから、各ページは彼らによって細心に整理するものです。あなたの選択のために、Salesforce Arch-302オンラインテストの三つバージョンを提供します。高品質の内容と柔軟な学習モードにより、優れる学習体験がもたらされます。

プロフェッショナルなArch-302勉強資料

弊社はこの分野で10年以上勤めている専門家たちを集めます。それで、彼らはArch-302オンラインテスト資料に完全な注意を払い、本当の問題の正確さを高めます。今まで、合格率は約95％～100％であり、将来には高くなります。これは私達が完全に信じているものです。専門家は我々のSalesforce Arch-302試験準備の内容は本当試験に関連するのを保証します。各ページは彼らの努力によって検証されるので、あなたに提供されるArch-302試験問題は本当に良い資料です。できる早く我々のArch-302テスト問題集を発注するのはいい選択です。弊社のArch-302試験問題集を使用した後、あなたは試験のことを心配する必要がありません。

デモをダウンロードする

Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題:

1. A company is struggling to grow sales in a difficult retail climate and has tasked the Marketing team with improving their lead generation metrics. They have an existing database of customers going back five years, but there are many duplicates, the data is not extensive, and is often outdated. This could mean the potential customer base is limited. They already use Marketing Cloud Journeys extensively and their management team is open to considering additional investments if they believe it can make a difference.
Which three actions should a Solution Architect take to help meet their need for improving lead generation metrics?
Choose 3 answers

A) Implement Lead Queues in Sales Cloud to ensure that the Telesales teams are calling customers more efficiently
B) Use analytics tools such as Datorama to help improve accountability on campaign spend for digital advertising and marketing campaigns
C) Implement a mobile app so that customers can more easily purchase products to drive higher sales
D) Implement Audience Studio and integrate it with Marketing Cloud to bridge the divide between the known and the unknown customer
E) Run a proof-of-concept of Customer 360 Data Manager to build unified customer identities, improving the ability to provide relevant personalization

2. An organization that has B2C Commerce, Marketing Cloud, and Service Cloud has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically route to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

A) Service Cloud can be extended with customer flows and Lightning Web Components to create a separate support process specifically designed for customers that are attributed a tier level.
B) Case routing can be configured by configuring Service Cloud's omni-channel routine feature to route cases to support teams based on the tier level of the customer submitting the case and the availability of agents supporting each tier level.
C) Tier levels must be calculated regularly and attributed to Contact records in Service Cloud so that the tier level can be leveraged by Service Cloud's omni-channel routing feature and synchronized back to B2C Commerce and Marketing Cloud.
D) Tier levels must be calculated and attributed to customers in Marketing Cloud and then propagated to Service Cloud so that they can be used to inform how cases are routed to teams. Marketing Cloud must integrate with B2C Commerce to leverage purchase data necessary for these calculations.

3. A global pharmaceutical company wants to roll-out online shopping for customers in multiple countries and needs a quick return on investment (ROI). The company is considering how to market products from prenatal vitamins to drug therapies that improve neonatal outcomes.
Each country has its own regulations around marketing and online sales. Some countries may not allow marketing to Individuals, but will allow marketing to healthcare providers and have different regulations for various channels and touchpoints. In some countries, they are allowed to use curated social content tor product ratings and discussions. In addition, branding Is uniquely defined In each country so the company would like to combine ecommerce with existing content management systems.
What strategy should a Solution Architect recommend to solve these needs?

A) Headless BZC Commerce. LINK cartridges. SFRA-style development with Heroku and MuleSoft.
B) Multi-org approach with Service Cloud, LINK cartridges and translation workbench, and Partner and Customer Communities.
C) B2C Commerce, Marketing Cloud, and Experience Builder with multi-Currency and translation workbench.
D) Multi-org approach with Partner and Customer Communities, B2C Commerce, Heroku, and Mulesoft for SFKA-style development.

4. A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers

A) Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud
B) Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud
C) Set tracking site preference for each storefront
D) Use a Salesforce record ID as a single unique identifier to apply across channels and clouds

5. An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud.
They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.
Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?
Choose 2 answers

A) The Service Cloud Connector is distributed as a managed package that can be extended to meet client- specific needs but with core functionality that cannot be altered.
B) In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.
C) The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.
D) The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.

質問と回答：